Library
Testimonials:
Lois
Morse, Assistant Director
Lincoln Library — Springfield, Illinois
“Vendprint
Access Manager (VAM) and Vendprint
Print Manager have set our librarians
free to once again focus their
attention on assisting library
users locate the information
or materials that meet their
needs. NO LONGER do the librarians
feel like computer/floor monitors,
but now again fill the role as
assistants in the electronic
and print information search.
GONE are the 3X5 cards and time
sheets for computer assignments.
SAVED is the time spent assigning
and tracking computer use times.
ELIMINATED is the abuse of extended
or repeated use by the same individuals
throughout the day. SAVED are
stacks of wasted paper and toner
on printing that was not picked
up or paid for. More important
are some of the BENEFITS to our
LIBRARY CUSTOMERS:
- fast
self-service registration
- equitable
distribution of computer
time,
- knowing
how long the wait for
a computer will be
- greater
numbers of library customers
have access to the electronic
resources
- convenient
and easy to use self-service
print on demand
- the
cost of only the printed
pages that are really
wanted.
Positive
feedback from computer users themselves
about the ease of self-service
reservations, the equity of time
used, and convenience of printing
confirms that we made the right
choice. Friendly, helpful, quick
to respond best describes the technical
support team. Our value as a customer
is affirmed by the time they always
take to answer questions or explain
features. We have enjoyed working
with Vendprint, Inc. over the past
six months and look forward to
the future development of their
products.”
Louise
Alcorn, Reference Technical Librarian
West Des Moines Public Library
“Since we installed VendPrint, the number of 'wasted' print jobs
has reduced noticeably, which translates into a savings in paper and, especially,
toner. Our patrons and staff find the system easy to use and the technical
support has been excellent.”
ALSO
READ:
K-12 Testimonials
University/College Testimonials
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